Episode 63 features Stacy Nelson of Crucial Conversations. In this episode, we discuss the art of crucial conversations and how coaches, colleagues, and athletes can navigate difficult conversations to produce a result that is beneficial for all parties involved. The skills and tips shared in this episode will equip listeners with the tools necessary to manage their emotions and navigate successfully through their next crucial conversation when it inevitably arises.
0:00-0:38 Anchor Ad
5:23 Influences to Dedicate Life to Improving Communication
10:30 What is a Crucial Conversation?
12:00 How to Get “Unstuck” in Crucial Conversations
15:03 Tips for Creating Safety in Conversations
18:31 Strategies for Controlling Emotions in Crucial Conversations
22:17 Having Crucial Conversations in Digital Environment/Social Media
25:50 Communicating Feedback & Instruction to Players During a Game
30:30 Navigating Crucial Confrontations